INTEGRITY · ACCOUNTABILITY · TRUST

GOVERNANCE

Sound governance creates the clarity and confidence required for sustainable logistics partnerships.

RESPONSIBLE BUSINESS

CLEAR STANDARDS. ACCOUNTABLE DECISIONS.

Our governance framework connects values, policies, controls and leadership oversight across the company.

We expect honest conduct, accurate information, respect for applicable requirements and responsible escalation whenever something does not look right.

GOVERNANCE IN PRACTICE

ETHICS & INTEGRITY

Clear standards guide decisions, conduct and relationships with customers, communities and partners.

COMPLIANCE

We follow applicable laws, contractual obligations and internal controls across our operations.

RISK MANAGEMENT

Operational, commercial and reputational risks are identified early, assigned and monitored.

TRANSPARENCY

Accurate reporting, accountable ownership and open communication strengthen trust.

Key documents

Ethical Conduct and Stakeholder Relations

At Palma Logistics, our approach is grounded in the application of strong ethical values and responsible business principles across all our daily activities. We are committed to conducting our operations with integrity, professionalism, transparency and respect, while promoting these principles throughout our relationships with employees, clients, suppliers, business partners and other stakeholders.

Within the Company, every employee is expected to comply with the Code of Conduct and uphold the principles of individual and collective behaviour established therein. These principles are based on integrity, trust, respect, accountability and professionalism, and provide the foundation for how we conduct our business, make decisions and interact with one another.

We also recognise the importance of maintaining responsible and constructive relationships with our external stakeholders. Palma Logistics respects the legitimate interests, rights and expectations of its stakeholders and seeks to engage with them in a fair, transparent and professional manner.

Through this commitment, Palma Logistics aims to foster a strong culture of ethical conduct and responsible business practices, strengthening trust and creating sustainable, long-term relationships with all stakeholders. Our conduct reflects our commitment to delivering reliable logistics solutions while maintaining the highest standards of integrity, compliance, safety, responsibility and respect.

PARTNER EXPECTATIONS

TRUST ACROSS THE NETWORK

Service providers and commercial partners are selected and managed around capability, compliance, safety and ethical conduct.

Shared standards and transparent communication help us protect customers, communities and the long-term strength of our business.

DOING THE RIGHT THING

Integrity is not a statement. It is the standard behind every decision and relationship.

Palma · Cabo Delgado
info@palmalogistica.co.mz